Terms of use

For application and platform usage

These general terms of use (the "Terms") apply between you as a customer ("Customer", "you") and &Repeat AB, Reg. No. 559191-3610, address Birger Jarlsgatan 57C, 113 56 Stockholm ("&Repeat", “our”, “we”), when you use your personal account on www.andrepeat.io or on &Repeat’s mobile application. Logged in services on www.andrepeat.io and the mobile application will together be referred to as the “Platform”.

&Repeat offers consumer services for sorting packaging, collecting and using credits (the “Service”) in restaurants and stores connected to &Repeat’s Platform (“&Repeat Partners”). By registering an &Repeat user account or by using the Service you confirm that you have read and agree to the Terms.

The Terms constitute the entire agreement between the parties of all matters to which the Terms relate. If you have any questions regarding the Terms, you may always contact our customer service.

1.0 What does &Repeat do?

&Repeat puts a deposit on foodservice packaging distributed by &Repeat Partners to increase recycling of their packaging. The deposit is paid by you to the &Repeat Partners when you purchase a meal or beverage (“Product”) served in a packaging that is subject to our Service. When you sort the packaging according to the instructions in the Platform at an &Repeat approved collection point (“Collection Point”), the deposit is transferred to your user account in the form of &Repeat credits (“Credits”).

The Credits can be used as payment in any connected &Repeat Partner restaurant or store and reflects the full value of the deposit paid. From time to time &Repeat may increase the Credits paid out for a certain deposit to consumers for correctly sorted packaging. However, the Credit will never be lower than the deposit value. The deposit value can differ between different types of packaging.

To use the Service, you need to create a user account on the Platform.

1.1 What is a &Repeat Collection Point and why do I need to be close to it?

A Collection Point is a sorting station registered in the Platform where different waste fractions can be sorted. You can find Collection Points at most of our &Repeat Partner restaurants and stores and at any FTI recycling station, but you can also register your own Collection Points for instance at the office or at home. Just follow the instructions in the Platform.

You can find all registered and available public Collection Points via the map function in the Platform.

You need to be standing close to a registered Collection Point to be able to register correct sorting in the Platform and collect your Credits.

1.2 Alright, but what is a waste fraction?

A waste fraction is simply an ordinary waste stream (We like to call them resource streams though!) such as carton, plastic, metal or glass.

1.3 How and where can I use the Credits?

The Credits can be used as payment in all &Repeat Partner restaurants and stores. You can find a full list of connected restaurants and stores here. You can use your Credits for a full payment or part of a payment.

Credits are stored in your user account for a maximum period of 1 year from the collection of the Credit. After 1 year the Credit is maculated and cannot be used. We will notify you before this happens. You hereby waive any claims you may have against us that arise due to your omission to use your Credits within the applicable 1 year period..

1.4 Is &Repeat responsible for the quality of the food or beverage or the packaging?

No - &Repeat has no responsibility for the quality of the Product or the packaging. The Product and packaging are provided by the &Repeat Partner and any questions or claims regarding this should be directed to the restaurant or store where you purchased your Product. However, &Repeat does guarantee that any packaging included in our deposit system is in fact recyclable, if sorted and handled correctly. This means that you can be certain that you are making a sustainable choice when purchasing Products from an &Repeat Partner.

1.5 Image rights

When using the Service, you may need to take pictures with your mobile camera and provide or make them available to us. You own these pictures, but you hereby give &Repeat an unlimited, irrevocable and royalty-free right to use, copy and/or transfer the pictures you provide or make available to us for commercial purposes, for example to develop and improve the Service. Furthermore, we may make your pictures publicly available in the Platform.

2.0 Does it cost anything to use the Service?

It’s free or charge to create an &Repeat account, to use the Service and to collect and use Credits. However, by purchasing a Product that is subject to our Service at an &Repeat Partner you will pay the deposit regardless if you use the Service or not. You hereby agree that you will not be able to get any refund or present any claim towards us as regards this deposit unless you use the Service. So make the smart choice and get an account, start sorting and collect your Credits!

3.0 What do you commit to?

You are responsible for ensuring that the information you provide when registering your user account with &Repeat is correct. You also warrant that all content and information that you provide or make available to us by your use of the Services is accurate.

You agree to keep your login credentials and other account information confidential and secure and to not share such information with anyone else.

You may not use any &Repeat trademarks or brands beyond what is required to use the Platform or the Service.

4.0 Handling your personal data responsibly and keeping it safe

We process your personal data in accordance with &Repeat’s privacy policy.

5.0 Complaints and feedback

We hope that you will be happy with the Service, but misunderstandings do happen regardless of how hard we try to avoid them. If you have any feedback or are unhappy with the Service, please contact us immediately by using the contact information on &Repeat’s website. We will get back to you as soon as we can. We always follow the applicable consumer protection legislation. &Repeat reserves the right to determine what is considered an appropriate solution case by case.

If you wish to receive a refund for the Product, please contact the restaurant or store where it was purchased. If the seller of the Product gives you a refund, you will also be refunded for the deposit paid.

6.0 How do I get in contact with the &Repeat team?

E-mail is the fastest way to get in contact with us. Drop an e-mail to support@andrepeat.io and we will get back to you as soon as we can. You can also, of course, send us an old school mail.

For up to date contact information please visit our website.

7.0 I have failed to follow these Terms, what can happen?

Now first of all, let’s hope this doesn’t happen. We are all on the same mission to save the planet. However, &Repeat reserves the right to terminate the Service or to suspend the use of the Platform for customers that violate these Terms. Termination takes place immediately and you will be notified by e-mail. Depending on the type of violation, it is possible that we will allow you to use any credits on your account for a period of time, but that you during that period are blocked from using the Platform.

8.0 Miscellaneous

These Terms may be updated from time to time. We will publish the new terms on our website. The changes will apply as from the date on which they are published on the website. In the event we make any material changes to the Terms we will notify you via e-mail or other notification methods. By using the Service after we have sent such a message you accept the changes.

You may not use the Platform or the Service for commercial use.

&REPEAT reserves the right to use all input from you, such as feedback or other data, for the development and improvement of the Platform and Service.

&Repeat may transfer its rights and obligations under the Terms to a third party, provided that the acquiring third party can be expected to fulfil its obligations under the Terms in a satisfactory manner.

In addition to what is stated in the Terms, and unless otherwise follows from mandatory law, the following applies referring to &Repeat’s liability to you:

Except for what is explicitly stated in the Terms, &Repeat does not make any warranties on the Product or packaging provided by &Repeat Partners. Furthermore, &Repeat does not make any warranties regarding the function, availability, usability or security of the Platform or the Service.

&Repeat is not responsible for unauthorized access to, or any modification of, information that you submit to &Repeat. Neither is &Repeat responsible for any material or information that you receive. Additionally, &Repeat is not responsible for criminal acts committed using the Service, such as threats, slander, any obscenity or disruptive, abusive, inappropriate, or illegal content or behaviour by any user.

Unless caused intentionally or by gross negligence, &Repeat is not responsible for any direct or indirect damage caused by your use of the Platform, the Service or by information from &Repeat.

9.0 Dispute resolution

Any dispute, controversy or claim arising out of or in connection to the Terms will be interpreted in accordance with Swedish law.

In case of a dispute between &Repeat and you, the parties will, as a first step, try to resolve the dispute by agreement. If this is not possible, the dispute will be determined by the National Board for Consumer Disputes (Sw: Allmänna reklamationsnämnden) or, ultimately, by a general court.

Thank you for taking the time to read our Terms!
Now let’s go save the planet.
The &Repeat team


If you have any questions in regards of the above:

Email: support@andrepeat.io